Trinity Village

24/7 Service Management

Intelligent AI-powered triage system for maintenance requests serving our senior community around the clock

24/7 AI Agent

Friendly, senior-focused AI assistant handles all calls anytime, day or night, with empathy and care

Smart Triage

Intelligent assessment of urgency with automatic emergency routing and provider transfers

Callback Management

Comprehensive ticketing system for tracking and managing all service requests

Analytics & Insights

Detailed reporting on call volume, response times, and service trends

Service Coverage
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HVAC

Heating & Cooling

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Plumbing

Leaks & Drainage

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Electrical

Power & Outlets

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Handyman

General Repairs

Lutheran Homes Kitchener-Waterloo • Trinity Village

24/7 Service: Building-Related Maintenance & Emergencies